server4dPrivacy Policy
This page describes what we collect when you use server4d and how we keep that data protected. We operate as an online entertainment platform available where local law permits. Our commitment is to handle your personal information transparently and securely.
We collect data only to verify your identity, process your deposits and withdrawals, and deliver our service. We do not sell your information to third parties. This policy explains your rights and our obligations under data protection law.
What we collect on server4d
We collect your name, email address, phone number, and date of birth when you open an account. We also collect your identity document (national ID, passport, or driver's licence) to verify who you are. This is called KYC (Know Your Customer) verification, and we undertake it to comply with anti-money-laundering law.
When you deposit funds, we record your payment method. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we store a reference to that transaction. We also collect your bank account details if you transfer via e-wallet, mobile banking, local payment, or online payment. We do not store your full card number or PIN.
We log your login activity, device type, and IP address. We track which games you play and how long you spend on server4d. We use cookies to remember your preferences and keep you logged in. Our servers may sit outside your jurisdiction; we transfer your data only to processors who meet our security standards.
How we use your data
We use your information to confirm your identity, process your deposits, and settle your withdrawals. We review withdrawal requests to detect fraud and comply with local regulation. This review may take several hours or longer, depending on the payment method and the amount.
We send you account notifications via email or SMS — for example, when you log in from a new device, when your withdrawal is approved, or when we need to update your KYC documents. You can adjust these settings in your account preferences.
We analyse how you use server4d to improve our platform. We do not use your data to profile you or make automated decisions about your account. If you contact our support team, we keep a record of that conversation to help resolve your issue.
Your rights on server4d
You have the right to access your personal data. You can download a copy of your account information by contacting our support team. You also have the right to correct inaccurate information — for example, if your phone number changes, you can update it in your account settings.
You can request that we delete your data, subject to legal and regulatory requirements. If we are required to keep your records for anti-money-laundering purposes, we will retain them even if you ask for deletion. You have the right to object to marketing communications; you can unsubscribe from our email list at any time.
If you believe we have mishandled your data, you can lodge a complaint with your local data protection authority. We will co-operate with any investigation. Our support team is available to answer questions about this policy.
Third-party processors
We work with payment processors to handle deposits and withdrawals. These processors see your name, account number, and transaction amount. We also use cloud hosting providers to store your data securely. We have contracts in place to ensure these processors meet our privacy standards.
We do not share your data with marketing agencies, data brokers, or advertisers. We may disclose your information if required by law — for example, if a court orders us to do so or if we detect suspicious activity linked to money laundering.
Cookies and tracking
We use cookies to keep you logged in and to remember your preferences. These are essential for server4d to function. We also use analytics cookies to understand how you navigate our platform — for example, which games are most popular in Jakarta or Surabaya. You can disable non-essential cookies in your browser settings, but this may affect your experience.
We do not use cookies to track you across other websites. Our cookies expire after 30 days of inactivity. You can clear your cookies at any time by clearing your browser cache.
Contact and updates
If you have questions about this privacy policy or how we handle your data, contact our support team. We will respond to your inquiry within five business days. Our support team speaks English and can assist you in resolving data-related concerns.
We may update this policy from time to time to reflect changes in our practice or in law. We will notify you of material changes by email or by posting a notice on server4d. Your continued use of our platform after an update means you accept the new policy.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.